ZipLevel & Compulevel - UK Service

Repair and Servicing of the Laserliner/Technidea ZipLevels and the Stanley Compulevel for UK customers is now available.

Please refer to the following information:

Designed for reliability

The ZipLevel is a proven technology that has been in use for over a decade. It is built to withstand the effects of impact, abrasion, humidity, temperature and sunlight. Estimated service life is from one to three decades, depending on care. Unlike conventional levels, the ZipLevel never needs factory calibration. Each time you press its ZERO key you’ve done the equivalent of factory calibration of a conventional level. The ZipLevel’s CAL key lets you do the equivalent of calibrating the accuracy of a conventional rod.

The ZipLevel seldom needs service due to breakage or cord damage. The ZipLevel contains a proprietary hydrostatic liquid and pressurizing gas. Like the air in pneumatic tyres, the proprietary pressurizing gas may diffuse out of the elastomeric cord over a period of time.

  • If the ZipLevel needs a gas recharge or in the unlikely event that its tough Cord is cut or punctured, “Cord” will flash on its display.
  • If the ZipLevel has not been damaged and is flashing “Cord” it may be possible to temporarily continue use by frequently rechecking your measurements and zero reference for repeatability.
  • If damaged or if flashing “Cord”, the ZipLevel must be returned to the factory for service.

The factory service includes replacement of the hydrostatic liquid, re-pressurizing the ZipLevel, replacement of cord, reference cell or manifold if necessary, recalibration, performance evaluation, thorough cleaning, packing in new packaging and UPS return shipping all included within the service cost.

Warranty

Only the Laserliner ZipLevel is supported by the manufacturers’ guarantee for a period of 2 years on a full repair or replacement basis. If found to be faulty, subject to normal use, during the above period, it should be returned at the customer’s expense for inspection and report under warranty claim.

Proof of date of purchase will be required. If the warranty claim is not upheld then a quotation for repair and return will be offered. Prior notification of return must be made to obtain a return reference authorisation.
This guarantee does not affect your statutory rights.

** Please note this warranty does not cover the Stanley Compulevel or the Technidia ZipLevel models.

Repair

We can offer a full repair service for the Laserliner or Technidea ZipLevels and Stanley Compulevel models which can be ordered by calling us on 08452 572 188